My Kaplan FAQs
Got Questions? We’ve Got Answers!
The all new My- your personalised online study space
Here we've answered some of the most frequently asked questions about the new MyKaplan. If you can't find what you're looking for, please send a quick email to email@example.com and we will do our very best to answer your question.
If you are having trouble accessing My Kaplan, please see the help guide below.
You will only receive this is if your course is taking place within the next 3 weeks. This will be sent from firstname.lastname@example.org,
All course information will be made available approximately 3 weeks before each course through our online Myportal.
For example, if you are booked onto 8 courses; three of which are coming up within 10 days and the remaining within the next 6 weeks, you will only able to view course information for your first three courses.
Your booking confirmation will confirm all of the courses that you are booked onto.
Microsoft Windows PC running Windows 7 or above.
- Microsoft Internet Explorer Version 11 (excluding Edge)
- Mozilla Firefox Version 31 and above
- Google Chrome Version 36 and above
We recommend you only use the above browsers. Users using the following may experience limited functionality.
- Apple Safari
Adobe Flash Player installed (Version 9.3 or above except 10.2.152.32, without toolbar)
Disable pop-up blocking software
Pop-up blocking Applications might prevent Learning Objects from loading successfully.
Disable toolbars (i.e. Google, Yahoo...) as 3rd party Applications can interfere with your learning plan.