Improved Individual Performance

Starting Price: £99.00

Price excludes VAT

The ability to manage successful working relationships with all people is very much admired in a professional firm – and this course gives you clear approaches in the crucial area of managing teams through excellent stewardship.

This course takes you beyond the SRA Competency Statement areas of ‘Self-Management’ and is a logical ‘next step’ if you want to ‘raise your game’ and add value to your employer.

The success of a solicitors’ practice is increasingly being driven by great teamwork. An essential skill-set towards this end is the need to have good managers of teams been led effectively to achieve its goal(s). This course addresses key drivers of performance in this area to ensure that all staff deliver the required results! Thus, the session explores the key drivers of successful people management: briefing others and assessing their work effectively, managing feedback and leading a team.

In addition, if you want to keep the best talent in your firm beyond a pay increase, then book this course today!

Locations and Dates

TBC: Please contact us for future course dates


This course is targeted primarily at 2-4 year PQE practitioners who will be at a stage where the development of these people skills is becoming essential to their career progression – adding value to the firm. However, it will also be suitable for more junior staff that are being given earlier responsibility in this area, and more senior staff who are seeking to refresh their people management skills.

Learning Outcomes

The capacity to manage working relationships with people is a key milestone in a professional career.  The style of this course is dynamic, interactive, and hands-on, allowing you to explore vital people management concepts to improve your performance and apply them to managing talented practitioners in today’s legal practice.

In particular, after attending this course, you will:

  • Use learning styles and coaching techniques to improve performance;
  • Become a better delegator;
  • Know what motivates people and use these motivators in the team context;
  • Manage performance both hands-on and as part of an on-going process;
  • Use leadership styles in the appropriate contexts; and

Understand what makes teams stick.

Topics Covered

The topics will include:

  • Conflict management – what approach works best for a given situation?;
  • How to give constructive feedback – even if performance was not ideal!;
  • Motivation, ability and confidence building in your people; and
  • How to improve team performance – and energise team meetings

The course is designed so that time on the session is focused on the application of practical ideas to real-world challenges in your workplace.

Prior to the course, we encourage you to complete a self-assessment questionnaire, to explore your approach to conflict management. This will be re-visited during the course, when you will have opportunity to discuss your result with your peers.


Following the course, we encourage you to complete Kaplan Altior’s Personal Development Plan (PDP). In line with the SRA Statement of Solicitor Competence, our PDP helps you identify, plan, address, evaluate and record your learning and development needs and activities in relation to management skills.


A1        Ethics and professional judgment;

B7        Plan, manage and progress legal cases and transactions;

C1        Communicate clearly and effectively, orally and in writing;

C2        Establish and maintain effective and professional relations with clients;

C3        Establish and maintain effective and professional relations with other people; and

D3       Apply good business practice.