Mediation: Essential Skills

Starting Price: £188.00

Price excludes VAT

Resolving disputes outside of the formal Court arena is a complex and rapidly developing area.  Cost-effective, fast and within the client’s control, mediation is an invaluable tool for any Civil litigator.

This one-day course provides the latest thinking on how to manage the mediation process and use it to help clients settle disputes effectively.  The course adopts a practical approach, using examples and a role-play exercise.

Attending this course will provide you with:

  • A thorough understanding of the mediation process
  • Practical guidance on how to effectively prepare yourself and your clients for a mediation
  • Practical experience, by taking part in a mediation role-play exercise.


This course is designed for trainee, newly qualified solicitors, assistant or associate solicitors, who wish to gain a greater understanding of the Alternative Dispute Resolution (ADR) process.

Key Benefits

  • Gain a more thorough understanding of the mediation process
  • Be able to effectively prepare yourself and your clients for a mediation
  • Develop and practise the essential skills needed to conduct an effective mediation
  • Gain practical experience, by preparing for, and taking part in, a mediation role-play exercise.
Locations and Dates

TBC: Please contact us for future course dates

Format & Delivery
  • Knowledge
  • Legal/Knowledge Skills
  • Interpersonal Skills
Topics Covered
  • Types of ADR
  • Why Mediate?
    • Pros and Cons
    • Getting to Mediation
  • Preparing Effectively for the Mediation
    • Agreement to Mediate
    • Choice of Mediator
    • Role of Lawyers, Parties and Mediator
  • Negotiation Strategies
  • The Mediation Itself
    • Opening Phase
    • Exploration Phase
    • Negotiating Phase
    • Concluding Phase
  • Drafting the Settlement Agreement
  • Case Study – Mediation Role-Play Exercise
Topics Covered

No prior knowledge is required for this course.



To optimise the time available during the course, preparatory work must be completed in advance of the course.


Practice and reflection, as you continue to learn from:

  • ADR that went well – to replicate success
  • ADR that did not go well – to avoid future mistakes
  • Observing internal and external role models involved in ADR.

A1        Act honestly and with integrity, in accordance with legal and regulatory requirements and the SRA Handbook and Code of Conduct

A2        Maintain the level of competence and legal knowledge needed to practise effectively, taking into account changes in their role and/or practice context and developments in the law

A4        Draw on a sufficient detailed knowledge and understanding of their field(s) of work and role in order to practise effectively

A5        Apply understanding, critical thinking and analysis to solve problems

B1        Obtain relevant facts

B3        Develop and advise on relevant options, strategies and solutions

B4        Draft documents which are legally effective and accurately reflect the client’s instructions

B5        Undertake effective spoken and written advocacy

B6        Negotiate solutions to clients’ issues

B7        Plan, manage and progress legal cases and transactions

C1        Communicate clearly and effectively, orally and in writing

C2        Establish and maintain effective and professional relations with clients

C3        Establish and maintain effective and professional relations with other people

D1        Initiate, plan, prioritise and manage work activities and projects to ensure that they are completed efficiently, on time and to an appropriate standard, both in relation to their own work and work that they lead or supervise

D2        Keep, use and maintain accurate, complete and clear records

D3        Apply good business practice.