This one-day course considers strategies for more effectively dealing with difficult situations and people in a work environment and the skills needed to build good working relationships with clients, colleagues and other contacts.
Attending this course will provide you with:-
- A better awareness of how to deal with difficult and awkward people within a working environment
- Insight into how to build a better relationship with clients and other contacts.
This course is designed for trainee, assistant or associate solicitors, who are experiencing challenges in dealing with difficult and awkward people within a work environment.