This one day course considers strategies for more effectively handling difficult situations and people in a work environment and the skills needed to build good working relationships with clients, colleagues and other contacts.
Attending this course will provide you with:
- A better awareness of how to handle difficult and awkward people within a working environment; and
- Insight into how to build a better relationship with clients and other contacts.
This course is designed for trainee solicitors, assistant solicitors or associate solicitors who are experiencing challenges in dealing with difficult and awkward people within a work environment.